We proudly ship to over 50 countries, including the United States, United Kingdom, Canada, Australia, Brazil, Russia, India, Indonesia, Thailand, Germany, Italy, Poland, and more.
🚚 Order Processing & Delivery Time
Shipping Time:
International delivery generally takes 5 to 20 business days to reach the destination country.
Processing Time:
Orders are typically processed within 1–3 business days. It might take slightly longer when we are on a public holiday or running out of inventory.
Note:
Business days do not include weekends or public holidays.
Free shipping is available for orders over $40.
❓ Frequently Asked Questions
My Order Has Already Shipped – Can I Change the Address?
Unfortunately, once your order has been shipped, we can no longer make changes.
If the parcel is returned to us due to an incorrect address, we’ll cancel and refund your order. We cannot reship returned items, so if you still want the product, you’ll need to place a new order.
How Do I Track My Order?
Once your order ships, you’ll receive a confirmation email with your tracking number.
If you created an account with us, you can also log in to view tracking details under your Order History.
My Tracking Says “Delivered” But I Didn’t Receive It.
Sometimes packages are marked “delivered” a bit early. Your parcel may arrive shortly.
In the meantime, please check with neighbors, household members, or your local post office.
Please note: We are not responsible for lost or stolen packages after delivery has been confirmed.
It’s Been Over 30 Days and I Haven’t Received My Order.
We suggest allowing an extra 5–10 days for possible delays.
If there are still no updates, reach out to our Customer Care team at [email protected].
We offer a 45-Day Money-Back Guarantee. If your item hasn’t arrived within 45 days of shipping, you’re eligible for a full refund—no questions asked. If your package arrives after a refund has been issued, we kindly ask that you repay us.
For any other questions, feel free to reach out to us anytime at [email protected].